About Us

GemTrue supplying Premium Jewelry Tools & Equipment - Exceptional Quality & Innovation. Elevating Your Jewelry Experience.

Welcome to GemTrue, where exceptional quality and customer satisfaction converge. At GemTrue, we pride ourselves on providing top-tier jewelry tools and equipment, ensuring an unparalleled purchasing experience. Our meticulously manufactured products guarantee perfection and set the standard for quality in the industry. Driven by an unwavering passion for excellence, we continuously push the boundaries of innovation, delivering products that exceed expectations in terms of both quality and value.

Why Choose GemTrue?

Our success is inherently tied to the success of our customers. This belief compels us to offer fairly priced products perfectly suited for their intended use. Our unwavering commitment to quality is evident in every product we sell, ensuring the best purchasing experience from start to finish. Trust GemTrue to deliver tailor-made products that help you achieve your goals.

Our Founding Story

GemTrue was founded in 2008 by visionaries Judy Zhu and Gary Peckham, who saw an opportunity to create a brand dedicated exclusively to testing equipment for the diamond and jewelry industry. Utilizing the manufacturing prowess of Shenzhen Dikai Industrial Co., Ltd. (Dikai Tools), GemTrue quickly rose to prominence as a leading provider of high-quality testing equipment. Our focus on quality, performance, and reliability set new industry benchmarks, earning widespread acclaim from customers worldwide.

A Strategic Transformation

In 2017, recognizing the need for a more independent identity, we made the strategic decision to separate from our manufacturing parent company, Dikai Tools. This transformation allowed GemTrue to align more closely with our customers' needs, offering a streamlined and personalized shopping experience. As an independent entity, we operate with greater agility and efficiency, expanding our product offerings and enhancing our service to customers worldwide.

Leading the New Era

GemTrue stands at the forefront of a new era in gemstone testing equipment and tools. From our roots in Dikai Tools' original testing equipment, we have evolved into a fully independent online retail store serving a global customer base. Our commitment to quality, innovation, and customer service remains the cornerstone of our operations. As we continue to grow, we remain dedicated to our core values, providing the best products and services backed by the expertise of our experienced team. Whether you are a professional jeweler or an enthusiast, GemTrue has the products and knowledge you need to succeed.

Our Mission: Excellence and Innovation

At GemTrue, our mission is to prioritize customer satisfaction by offering first-class jewelry tools and equipment. We firmly believe that quality speaks louder than words, and we take pride in controlling the production process ourselves, striving for perfection. Our pursuit of excellence drives us to challenge industry limits and bring superior quality products to our customers. We understand that our customers' success is our success, which is why we ensure fair prices and outstanding quality. Our dedication to revolutionizing the jewelry tools and equipment industry, combined with our passion and exceptional value, sets us apart in a competitive market, earning our customers' trust.

The Genesis of GemTrue

Established in 2008 by Gary Peckham and Judy Zhu, GemTrue was founded to manufacture professional testing equipment for the diamond and jewelry industry. The brand was born from their keen market insight and the potential to create a focused brand for testing equipment. Leveraging the manufacturing capabilities of Shenzhen Dikai Industrial Co., Ltd. (Dikai Tools), GemTrue has evolved into a company setting new standards of quality, innovation, and customer service. We are dedicated to meeting the evolving needs of the jewelry industry and ensuring our customers' continued success for years to come.